Privacy Policy

Last updated: 29 September 2026

This policy explains how Technobots ("we", "us") handles personal information when you use technobots.co.in, contact us through our website forms, WhatsApp, phone or email, or respond to our advertisements.

Information we collect

• Information you give us: your name, email address, phone / WhatsApp number, company name, and the subject and content of your message.
• Conversations: messages you exchange with us on WhatsApp, including replies from our automated assistant.
• Advertising leads: details you submit through our lead forms on Facebook or Instagram.
• Technical data: standard server logs (such as IP address, browser type and pages requested) used for security and to keep the site working.

How we use it

• To reply to your enquiry and discuss, quote for and deliver our services.
• To follow up with you by phone, email or WhatsApp about your enquiry.
• To send you updates or offers on WhatsApp where you have contacted us there — you can ask us to stop at any time.
• To keep our website and systems secure and to prevent spam and abuse.

We do not sell your personal information.

Automated replies and AI

When you message us on WhatsApp or submit an enquiry, an automated assistant may reply to answer common questions and understand your requirements. It may use third-party AI providers to generate replies. A member of our team reviews enquiries and you can ask to speak to a person at any time.

Who we share it with

We share information only with service providers that help us run our business, and only as needed for them to provide their service:

• our web hosting provider;
• our WhatsApp Business messaging provider and Meta (WhatsApp, Facebook, Instagram);
• AI model providers used by our automated assistant;
• authorities, where we are required to by law.

How we protect and keep it

Enquiry details are stored in our lead management system with encryption and access limited to authorised staff. We keep your information for as long as needed to respond to you and to maintain our business relationship, and delete or anonymise it when it is no longer needed, unless the law requires us to keep it longer.

Your rights

Subject to applicable law, including India's Digital Personal Data Protection Act, 2023, you can ask us to access, correct or erase your personal data, withdraw consent, or raise a grievance. Email contact@technobots.co.in and we will respond within a reasonable time.

Cookies

Our website uses only the cookies needed for it to work (for example, to protect our contact form from abuse). If we add analytics or advertising cookies in future, we will update this policy.

Contact

Changes

We may update this policy from time to time. The "last updated" date above shows when it last changed.